Shipping policy

Delivery Destinations
Darudan currently delivers to addresses within the United Kingdom only.
We do not offer international shipping at this time.

Processing & Delivery Timeframes
Your total delivery window is made up of two stages: Processing Time + Courier Transit Time.
We partner with trusted UK couriers to make sure your order reaches you safely and on schedule.

 

Order Cut-Off Time:
Orders submitted before 2:00 p.m. GMT (Mon–Fri) are handled the same day. Orders placed after this time or over the weekend will be picked up on the following working day.

Every order goes through a quality inspection and careful packaging before it leaves us, which is reflected in the processing period.

Delivery Charges

 

Parcel Insurance
Every order comes with complimentary package protection included.
If your tracking information has not been updated for 5–6 days following dispatch, please reach out to us at: info@darudan.com.
We will assist you in raising a missing parcel claim with the courier.

Order Tracking
As soon as your order leaves our warehouse, you will receive an email containing your tracking number and a direct link to follow your shipment.
Use these details to monitor your parcel all the way to your front door.

Delivery Issues?
If you're experiencing unexpected delays, a damaged parcel, or a missed delivery attempt, please get in touch with our support team straight away — we're committed to resolving any shipping issues as quickly as possible.

Get in touch: info@darudan.com

DARUDAN

Email: info@darudan.com

Address: 76 Mardyke Ferry Rd, Bristol BS1 6TR

Address available only for administrative correspondence and product returns. No physical point of sale at this address.)

Phone: +44 7463234403

Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)

We strive to respond to all inquiries within 24 hours.