Payment Policy

DARUDAN

ACCEPTED PAYMENT METHODS
Darudan provides a range of secure payment options to make your checkout experience smooth and convenient. We accept the following payment methods:

  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa (credit and debit cards)

THE CHECKOUT PROCESS
All transactions are processed in real-time through secure, encrypted payment systems. When you're ready to complete your purchase, you'll add items to your cart and proceed to checkout. You'll then enter your shipping details, choose your preferred payment method, and authorize the transaction. Once successfully completed, you'll see an on-screen confirmation and receive an order confirmation email with all the details.

PAYMENT SECURITY AND PROTECTION
Your payment information is protected using the highest industry security standards. The Darudan website employs SSL encryption for all financial transactions and maintains full compliance with PCI DSS (Payment Card Industry Data Security Standards).

Security Features:

  • Card details are tokenized during processing and never stored on our servers
  • 3D Secure authentication is applied where supported
  • Automated fraud detection systems continuously monitor for suspicious activity
  • End-to-end encryption protects all sensitive data

PRICING AND CURRENCY
All prices on the Darudan website are displayed in Pounds Sterling (£). If you're using a payment card issued outside the United Kingdom, your card provider will convert the transaction amount using their current exchange rate at the time of processing.

ORDER CONFIRMATION
After your payment has been successfully processed, you'll receive an instant on-screen confirmation. Additionally, a detailed order confirmation email will be sent to your registered email address, containing your complete order information and a unique order reference number for your records and tracking purposes.

TROUBLESHOOTING PAYMENT ISSUES
If your payment is declined, this could be due to several reasons including:

  • Insufficient account balance
  • Expired or restricted card
  • Additional security verification required by your bank
  • Temporary technical difficulties

Please verify that all payment information has been entered correctly. If the issue continues, we suggest contacting your bank or card issuer directly, or trying an alternative payment method. Our customer service team is also available to assist if needed.

TRANSACTION FEES AND ADDITIONAL CHARGES
Darudan does not impose any extra processing fees or payment surcharges on your purchases. However, please be aware that your bank or payment card provider may apply their own fees for international transactions or currency conversions. Third-party payment services such as PayPal may also have their own fee structures according to their terms and conditions.

BILLING INFORMATION
Please ensure that your billing address matches the address registered with your payment card or account. Discrepancies may result in payment authorization delays or transaction failures.

PAYMENT DISPUTES
If you notice any unauthorized charges or have concerns about a transaction on your Darudan account, please contact us immediately at info@darudan.com. We will work with you to investigate and resolve the issue promptly.

NEED PAYMENT ASSISTANCE?
If you have questions about payment options, experience transaction difficulties, or require technical support, our customer service team is here to help: info@darudan.com

CONTACT

DARUDAN

Email: info@darudan.com

Address: 76 Mardyke Ferry Rd, Bristol BS1 6TR

Address available only for administrative correspondence and product returns. No physical point of sale at this address.)

Phone: +44 7463234403

Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)

We strive to respond to all inquiries within 24 hours.